Shipping policy
🐾 Happy Woofs and Purrs – Shipping Policy
We want to make sure your furry friends receive their goodies as soon as possible! Please review our shipping policy below:
📦 Processing Time
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All orders are processed and shipped within 24 to 48 hours after your order has been placed.
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Orders placed on weekends or bank holidays will be processed the next working day.
🚚 Delivery Method
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We use Royal Mail Tracked 48 for all UK deliveries.
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This service provides full tracking, so you can follow your parcel's journey straight to your door.
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Royal Mail aims to deliver within 2 working days after dispatch.
💌 Tracking Your Order
Once your order has been shipped, you’ll receive a confirmation email with your tracking number, allowing you to monitor your delivery in real-time.
📍Delivery Area
Currently, we ship within the United Kingdom. Please stay tuned for updates as we explore international shipping options!
❗ Delays
While we aim to stick to our promised timelines, delivery delays may occur due to weather, postal strikes, or busy holiday periods. If your order hasn’t arrived within 5 working days of dispatch, please contact us and we’ll be happy to help.
If you need further help or have questions about your order, feel free to reach out to our friendly team at hello@happywoofsandpurrs.com. We're here to help!